Today in the world of
restaurants, cafés and hotels.
Selected HoReCa news from Azerbaijan and the world — a short summary and the source, updated daily.
The success of hotel robots depends on clear communication with employees
A review of 129 studies shows that the success of service robots in hotels depends on clear communication, precise role division and investment in the team; uncertainty creates fear of job loss among employees.
129 research: robots work in hotels, employee engagement weakens
A review of 129 studies shows that while the implementation of robots in hotels is operationally successful, it silently reduces employee engagement.
Robots in hospitality are becoming standard infrastructure in 2026
According to Hospitalitynet's analysis, in 2026 robotics and automation have become standard infrastructure in hotels, while the workforce has shifted toward guest experience roles that technology cannot replace.
The robotics market in hospitality could reach 1.84 billion dollars by 2030
The global hospitality robotics market is projected to reach $1.84 billion from 2025 to 2030, with an annual growth of 24.72%. Automation mainly covers logistics and in-room delivery, industrial cleaning, and administrative tasks.
Google has implemented a new protocol for hotel bookings, and the travel agency function has been left out
Google has adopted a new protocol called Universal Commerce Protocol for hotel bookings; the protocol does not allocate a place for the tourism agency's intermediary function.
The Azerbaijan-British action plan covers more than 60 events across 10 areas
The Action Plan between Azerbaijan and the United Kingdom for 2026-2027 covers more than 60 events across 10 areas. According to Energy Minister Parviz Shahbazov, cooperation is also developing in agriculture, food security, education, culture and tourism.
Google has launched an AI-powered hotel reservation feature
Google has launched an "agentic" hotel booking feature based on artificial intelligence. The system includes Booking.com, Expedia, Hotels.com, Priceline and Trip.com, as well as major hotel groups such as Choice Hotels, Hilton, IHG, Marriott and Wyndham.
Allegation of price matching against McDonald's using AI
A class action lawsuit has been filed against McDonald's in a Chicago federal court: the company is alleged to have illegally coordinated menu prices at its franchise and company-owned restaurants using an artificial intelligence-based system.
The use of artificial intelligence in the hospitality and food service sector in Turkey increased by 116 percent in one year
According to TÜİK's 2026 statistics, the use of artificial intelligence in the accommodation and food services sector in Turkey increased by 116 percent in one year. Nevertheless, 86.8 percent of establishments still do not use this technology.
McDonald's AI-based pricing discussion reminds restaurants of customer behavior
The discussion around AI-supported pricing at McDonald's is prompting restaurant owners to rethink how much customers are willing to pay.
AI assistants in travel reached $1 billion in transaction volume
It is reported that the annual volume of transactions concluded through AI-based assistants in the travel and hospitality sector has reached 1 billion dollars. This figure is based on the company's statement and is presented as the busiest week of the past year. In other words, this has moved beyond testing into real cash flow.
Sector Pulse on Telegram
New articles land in the channel as soon as they are published. No spam — curated news only.