Six steps to take before changing your hotel PMS
Hospitality Net has presented a six-step framework to be completed before a PMS (property management system) change for hoteliers: goal setting, ecosystem mapping, data cleansing, process redesign, team accountability and vendor evaluation.
Hospitality Net has presented the preparation for replacing a property management system (PMS) for hotels in the form of a six-step framework. The material focuses on the preparatory work before system selection.
According to the framework, the first step is precisely defining the purpose of the change. Then the hotel's existing technology ecosystem must be mapped, meaning it must be clarified which systems interact with each other. The third step is data cleansing and organization.
Next comes the review of existing business processes, the distribution of responsibility within the team, and finally the evaluation of vendors.
For hotels and guesthouses in Azerbaijan, this framework shows that a system change is primarily a matter of advance preparation rather than a technological choice: organizing data and processes in a timely manner facilitates the transition.