Chinese robots serve in Japanese hotels and restaurants.

What Happened

Delivery robots manufactured by China's Pudu Robotics are being actively used in hotels and restaurants in Japan. The robots perform tasks such as carrying food, greeting customers, and accurately delivering orders. This demonstrates the growing role of China's high-tech products in foreign trade: In the first five months of 2026, the value of China's goods trade increased by 15.3% to reach 20.68 trillion yuan.

Why It Matters

The application of robots in the hospitality sector is a global trend. The success of Chinese robots in a developed market like Japan shows the potential for widespread adoption of these technologies. For the Azerbaijani HoReCa sector, it is important to focus on automation and robotic solutions to increase competitiveness.

Lesson for Azerbaijani HoReCa/Franchise

Hotels and restaurants in Azerbaijan can consider using robots to reduce labor costs and improve service quality. Small, fast delivery robots can be especially useful in high-traffic venues. Additionally, franchise networks can invest in similar technologies to ensure uniform service standards.

Risk

The high initial investment required for robots and the weak local technical support infrastructure may complicate their application in Azerbaijan. There may also be concerns about job displacement for employees.

DK View

Azerbaijani HoReCa players should seriously consider the option of using robots to gain a competitive advantage and increase operational efficiency.